Lost All My Credits

Mitch
Mitch
Joined: 10 May 08
Posts: 2
Credit: 473
RAC: 0
Topic 193671

Hi, I seem to have lost all my credits, my login is not recognized and I had to make a new login. Now I see all the credits I have worked on are not being logged. And worse, I can''t find a link to any kind of BOINC support or Einstein support.

How do we fix this. I've got five years in with SETI and Einstein.

Jord
Joined: 26 Jan 05
Posts: 2952
Credit: 5893653
RAC: 0

Lost All My Credits

Go to this link, fill in the email address you used on the old account, click OK. Wait for the account key to be emailed to you.

Then log in with it in the second option in http://einstein.phys.uwm.edu/home.php

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5885
Credit: 119143870801
RAC: 24464119

RE: Hi, I seem to have lost

Quote:
Hi, I seem to have lost all my credits ....

Please don't post the same question in different places. Choose the most appropriate place and post there only.

Thanks.

Cheers,
Gary.

Jord
Joined: 26 Jan 05
Posts: 2952
Credit: 5893653
RAC: 0

RE: Choose the most

Message 81718 in response to message 81717

Quote:
Choose the most appropriate place and post there only.


heh... he'd PMed me as well. ;-)

Al
Al
Joined: 15 Jan 06
Posts: 1
Credit: 21475
RAC: 0

RE: Hi, I seem to have lost

Quote:

Hi, I seem to have lost all my credits, my login is not recognized and I had to make a new login. Now I see all the credits I have worked on are not being logged. And worse, I can''t find a link to any kind of BOINC support or Einstein support.

How do we fix this. I've got five years in with SETI and Einstein.


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