I can't upload

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jeuxpclol101
jeuxpclol101
Joined: 30 Nov 18
Posts: 2
Credit: 8579488
RAC: 2338

It must be a widespread

21 Dec 2018 4:40:28 UTC
Message 168443
(moderation:
    )

    It must be a widespread problem because none of my pending tasks (243) have been validated in the last 3 hours. So I guess no one has been able to upload the second validation task.

    eskercurve
    eskercurve
    Joined: 15 Mar 07
    Posts: 4
    Credit: 81982945
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    I can confirm I am having the

    21 Dec 2018 4:44:17 UTC
    Message 168444
    (moderation:
      )

      I can confirm I am having the same issue as everyone else in this thread.

      Richie
      Richie
      Joined: 7 Mar 14
      Posts: 656
      Credit: 1702989778
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      I bet it's the "upload

      21 Dec 2018 5:13:19 UTC
      Message 168445
      (moderation:
        )

        I bet it's the "upload handlers got stuck (i.e. lost connection to the web server)" Smile My amateurish investigation says it's similar: gateway time-out and nginx server (that's plenty of matching evidence, haha).

        21.12.2018 6:48:54 | Einstein@Home | [http] [ID#734] Received header from server: HTTP/1.1 504 Gateway Time-out
        21.12.2018 6:48:54 | Einstein@Home | [http] [ID#734] Received header from server: Server: nginx

        21.12.2018 6:48:54 | Einstein@Home | [http] [ID#734] Received header from server: <title>Technical Problems</title>

        21.12.2018 6:48:54 | Einstein@Home | [http] [ID#734] Received header from server: <h1>This server is experiencing technical problems</h1>
        21.12.2018 6:48:54 | Einstein@Home | [http] [ID#734] Received header from server: <p>If you see this page, something is broken on the server. Administrators are informed and will fix the problem soon.</p>

        Earlier case:

        https://einsteinathome.org/content/anyone-else-unable-upload

        Betreger
        Betreger
        Joined: 25 Feb 05
        Posts: 992
        Credit: 1638056721
        RAC: 486208

        This could be the perfect

        21 Dec 2018 6:36:47 UTC
        Message 168446
        (moderation:
          )

          This could be the perfect storm for the servers due to the very short run time for the current BRP tasks, Everybody has at least  4 times as much to report per hour than "normal".

          Bent Vangli
          Bent Vangli
          Joined: 6 Apr 11
          Posts: 23
          Credit: 725742660
          RAC: 0

          Does anybody have some more

          21 Dec 2018 9:05:04 UTC
          Message 168451
          (moderation:
            )

            Does anybody have some more information? Still no uploads.I will hate to switch project during Christmas. Cry

            Best regards

            Bent

             

             

             

             

             

            Richard Haselgrove
            Richard Haselgrove
            Joined: 10 Dec 05
            Posts: 2143
            Credit: 3018040277
            RAC: 1216356

            I have a 21/12/2018 09:21:40

            21 Dec 2018 9:33:12 UTC
            Message 168452
            (moderation:
              )

              I have a

              21/12/2018 09:21:40 | Einstein@Home | [http] [ID#4538] Received header from server: HTTP/1.1 504 Gateway Time-out

              That's the same as happened a month ago: https://einsteinathome.org/content/anyone-else-unable-upload#comment-167855

              Apparently our upload handlers got stuck (i.e. lost connection to the web server) around 0:00 UTC.

              That was 21 November, so both the day of the month and the time match. Common cause?

              aad
              aad
              Joined: 24 Dec 05
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              Credit: 747935446
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              Richard Haselgrove

              21 Dec 2018 9:47:58 UTC
              Message 168453 in response to message 168452
              (moderation:
                )

                Richard Haselgrove wrote:

                That was 21 November, so both the day of the month and the time match. Common cause?

                 

                Do you mean a scheduled bug? ;-)

                Saenger
                Saenger
                Joined: 15 Feb 05
                Posts: 403
                Credit: 33009522
                RAC: 0

                Same here, several stuck in

                21 Dec 2018 10:20:20 UTC
                Message 168454
                (moderation:
                  )

                  Same here, several stuck in Limbo:

                  Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | [fxd] starting upload, upload_offset 0
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | Started upload of LATeah2003L_444.0_0_0.0_2650200_0_0
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | [file_xfer] URL: http://einstein4.aei.uni-hannover.de/EinsteinAtHome/cgi-bin/file_upload_handler_medium
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | [fxd] starting upload, upload_offset 0
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | Started upload of LATeah2003L_444.0_0_0.0_2650200_0_1
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | [file_xfer] URL: http://einstein4.aei.uni-hannover.de/EinsteinAtHome/cgi-bin/file_upload_handler_medium
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | [fxd] starting upload, upload_offset 0
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | Started upload of LATeah2003L_444.0_0_0.0_2622550_0_0
Fr 21 Dez 2018 10:56:44 CET | Einstein@Home | [file_xfer] URL: http://einstein4.aei.uni-hannover.de/EinsteinAtHome/cgi-bin/file_upload_handler_medium
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] http op done; retval -184 (transient HTTP error)
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] http op done; retval -184 (transient HTTP error)
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] http op done; retval -184 (transient HTTP error)
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] file transfer status -184 (transient HTTP error)
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | Temporarily failed upload of LATeah2003L_444.0_0_0.0_2650200_0_0: transient HTTP error
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | Backing off 00:18:03 on upload of LATeah2003L_444.0_0_0.0_2650200_0_0
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] file transfer status -184 (transient HTTP error)
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | Temporarily failed upload of LATeah2003L_444.0_0_0.0_2650200_0_1: transient HTTP error
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | Backing off 00:21:21 on upload of LATeah2003L_444.0_0_0.0_2650200_0_1
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] file transfer status -184 (transient HTTP error)
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | Temporarily failed upload of LATeah2003L_444.0_0_0.0_2622550_0_0: transient HTTP error
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | [file_xfer] project-wide xfer delay for 490.683599 sec
Fr 21 Dez 2018 10:57:45 CET | Einstein@Home | Backing off 00:07:55 on upload of LATeah2003L_444.0_0_0.0_2622550_0_0

                  It's Friday, last day before a very long weekend, so hopefully they can fix it today ;)

                  Grüße vom Sänger

                  Richard Haselgrove
                  Richard Haselgrove
                  Joined: 10 Dec 05
                  Posts: 2143
                  Credit: 3018040277
                  RAC: 1216356

                  aad wrote:Richard Haselgrove

                  21 Dec 2018 10:05:42 UTC
                  Message 168455 in response to message 168453
                  (moderation:
                    )

                    aad wrote:
                    Richard Haselgrove wrote:

                    That was 21 November, so both the day of the month and the time match. Common cause?

                    Do you mean a scheduled bug? ;-)

                    We'll find out next month :-)

                    Richie
                    Richie
                    Joined: 7 Mar 14
                    Posts: 656
                    Credit: 1702989778
                    RAC: 0

                    Uploads started working...

                    21 Dec 2018 11:26:39 UTC
                    Message 168458
                    (moderation:
                      )

                      Uploads started working...

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