Had to change my email. OK for 10+ other projects, but with E@H I cant log in w/ EITHER (must use authentr) AND lost other projs
1 Aug 2018 2:45:45 UTC
Topic 215993
(moderation:
I had to change my email.
It worked just fine for 10+ other projects, they all showed up on each other's project lists after a day or so: EXCEPT for E @H.
I changed them all at the same time.
Now, with E@H I can't log in with EITHER email (I must use the authenticator) AND E@H has lost all my other projects -- and E@H doesn't show up on any of the other projects.
Is there some bug in the program for E@H in changing emails?
WHY is E@H so different from all other BOINC projects in format, etc?? It's not quite as weird as WCG, but almost!
LLP, PhD Prof. Engr.
Searching for the meaning
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How exactly did you change your email address? Did you use an account manager, if so which one?
The email we have here at E@H is a gatech.edu email address, is this the right one for you?
When you login with your authenticator, you can go to Account -> Credentials to change your email address. Please check which email address is in the field: the old one or the new one. If you have already done this, did you notice whether or not your email address changed?
Einstein@Home Project
I used (or at least tried to
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I used (or at least tried to use) the Einstein credentials portal https://einsteinathome.org/account/info/edit
I say 'tried to use' because there never was any 'feedback' - any response from E@H indicating that the change had taken effect. Since there was no feedback, I tried to effect the change again on subsequent days (plural; I tried a few times).
Yes, the @Gatech.Edu is the email account I am now using.
As I said, I have tried to effect the change a few times. When I go to the E@H credentials portal, the new email IS in the field. I enter the password and hit the save changes button (have done all this several times).
YET, E@H never has gotten synced with my ~10 other project accounts, and when I try to log in with "__@Gatech.Edu " E@H says no such account exists.
"did you notice whether or not your email address changed?" I'm not sure what you mean exactly. … Other BOINC projects show the user's email on the user's main account page; E@H does not. I know of no other way of checking to see what the email is other than what is supplied in the portal's email field.
LLP, PhD Prof. Engr.