boinc problem downloading work

m-man
m-man
Joined: 22 Dec 07
Posts: 5
Credit: 120184
RAC: 0
Topic 193486

I have boinc running on a computer at work, and it usually runs fine, but today is has just been sitting saying "downloading work from server" for many hours, it has results to return to the servers also but it is not doing that either,
the internet connection is working

what should i do?

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5887
Credit: 119157294060
RAC: 24596067

boinc problem downloading work

You are listed as having six projects in all. Are you having the same problem with projects other than E@H? If so, I would guess that something (hardware or software) has changed at your end to interfere with network comms.

Your list of computers shows 4 separate hostIDs although you may only have two physical machines. How many machines do you have and which one is the work computer? None seem to have communicated very recently. The most recent contact was from the Celeron 2.8 and that was about a week ago. Are all your machines having comms issues?

Please stop and restart BOINC on the machine you are concerned about and take a copy of the startup messages from BOINC Manager, particularly anything to do with comms failure, and post them here so that we can see exactly what is going on.

Cheers,
Gary.

m-man
m-man
Joined: 22 Dec 07
Posts: 5
Credit: 120184
RAC: 0

now it is just sitting

Message 78381 in response to message 78380

now it is just sitting saying, "waiting to contact project servers"

the 2.8 is the work computer, and i dont think anything has changed on this computer, it is only used to run an automotive alignment machine.
it is not doing anything for any projects

heres the log from startup

2/2/2008 12:35:36 PM||Starting BOINC client version 5.10.30 for windows_intelx86
2/2/2008 12:35:36 PM||log flags: task, file_xfer, sched_ops
2/2/2008 12:35:36 PM||Libraries: libcurl/7.17.1 OpenSSL/0.9.8e zlib/1.2.3
2/2/2008 12:35:36 PM||Data directory: C:\\Program Files\\BOINC
2/2/2008 12:35:36 PM||Processor: 1 GenuineIntel Intel(R) Celeron(R) CPU 2.80GHz [x86 Family 15 Model 4 Stepping 9]
2/2/2008 12:35:36 PM||Processor features: fpu tsc pae nx sse sse2 mmx
2/2/2008 12:35:36 PM||OS: Microsoft Windows XP: Home Edition, Service Pack 2, (05.01.2600.00)
2/2/2008 12:35:36 PM||Memory: 246.05 MB physical, 603.25 MB virtual
2/2/2008 12:35:36 PM||Disk: 69.42 GB total, 30.60 GB free
2/2/2008 12:35:36 PM||Local time is UTC -8 hours
2/2/2008 12:35:36 PM|rosetta@home|URL: http://boinc.bakerlab.org/rosetta/; Computer ID: 729666; location: (none); project prefs: default
2/2/2008 12:35:36 PM|The Lattice Project|URL: http://boinc.umiacs.umd.edu/; Computer ID: 8935; location: (none); project prefs: default
2/2/2008 12:35:36 PM|Cosmology@Home|URL: http://cosmologyathome.org/; Computer ID: 14730; location: (none); project prefs: default
2/2/2008 12:35:36 PM|Einstein@Home|URL: http://einstein.phys.uwm.edu/; Computer ID: 1100279; location: home; project prefs: default
2/2/2008 12:35:36 PM|lhcathome|URL: http://lhcathome.cern.ch/lhcathome/; Computer ID: 9662720; location: home; project prefs: default
2/2/2008 12:35:36 PM|QMC@HOME|URL: http://qah.uni-muenster.de/; Computer ID: 90466; location: (none); project prefs: default
2/2/2008 12:35:36 PM||No general preferences found - using BOINC defaults
2/2/2008 12:35:36 PM||Reading preferences override file
2/2/2008 12:35:36 PM||Preferences limit memory usage when active to 123.03MB
2/2/2008 12:35:36 PM||Preferences limit memory usage when idle to 221.45MB
2/2/2008 12:35:36 PM||Preferences limit disk usage to 9.31GB

Gary Roberts
Gary Roberts
Moderator
Joined: 9 Feb 05
Posts: 5887
Credit: 119157294060
RAC: 24596067

RE: now it is just sitting

Message 78382 in response to message 78381

Quote:
now it is just sitting saying, "waiting to contact project servers"

That doesn't seem to be in the log you posted. Is there more in the log after the last entry shown?

What messages do you get back if you click "Update" for the E@H project?

You don't have network activity (on Activity Tab) suspended by any chance?

Quote:
the 2.8 is the work computer ...
it is not doing anything for any projects

If it's not communicating with any of the six projects, the problem is most likely at your end somewhere - ie something has changed on your machine or with its connection to the internet.

Cheers,
Gary.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.