request failed-return value 500

Walt Gribben
Walt Gribben
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Brad, if you post the

Brad, if you post the contents here, please xxx out the stuff in the tag, and in the reply the stuff in .

Both those values should be considered private, like passwords.

What you can do to get the data is right-click one of the HTTP packets and click "follow TCP stream". Ethereal will analyse the trace records and merge the data sections showing you what was sent and received (sent to the server is red, replies to your host are in blue). You can save it to a file, or select the text and copy it to the clipboard or here.

And when you click "close" it'll only show the trace records for that connection, all the other records will be filtered out and you won't see them.

Walt

Brad Lund
Brad Lund
Joined: 30 May 05
Posts: 66
Credit: 16176
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Sorry to seem un-responsive,

Sorry to seem un-responsive, but this is a busy time of year for me and this is all way over my head. Don't quite understand what Michael wants. Walt must be talking about the original Ethereal capture, which is now gone. There are several file/export options-is plain text the one I should choose?

Just off the wall- what about WinXP remote assistance? Someone on your side could operate my computer. Seems drastic, and I'm sure that in following security advice I've disabled everything to do with it. More fumbling around to make it work!

And now- started boinc and no there is error 416. ?

12/17/2005 10:27:34 AM|Einstein@Home|Computer ID: 465356; location: home; project prefs: default
12/17/2005 10:27:34 AM||General prefs: from Einstein@Home (last modified 2005-05-30 09:38:31)
12/17/2005 10:27:34 AM||General prefs: no separate prefs for home; using your defaults
12/17/2005 10:27:35 AM||Remote control not allowed; using loopback address
12/17/2005 10:27:35 AM|Einstein@Home|Resuming computation for result l1_0939.0__0939.3_0.1_T06_S4lD_2 using einstein version 479
12/17/2005 10:27:35 AM|Einstein@Home|Started upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0
12/17/2005 10:27:35 AM|Einstein@Home|Started upload of l1_0110.0__0110.2_0.1_T07_S4lD_2_0
12/17/2005 10:27:52 AM|Einstein@Home|Temporarily failed upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0: error 416
12/17/2005 10:27:53 AM|Einstein@Home|Started upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0
12/17/2005 10:27:53 AM|Einstein@Home|Finished upload of l1_0110.0__0110.2_0.1_T07_S4lD_2_0
12/17/2005 10:27:53 AM|Einstein@Home|Throughput 189 bytes/sec
12/17/2005 10:28:04 AM|Einstein@Home|Temporarily failed upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0: error 500
12/17/2005 10:28:04 AM|Einstein@Home|Backing off 2 hours, 44 minutes, and 23 seconds on upload of file l1_0110.0__0110.0_0.1_T01_S4lD_3_0


"You have confused the true with the real."

Brad Lund
Brad Lund
Joined: 30 May 05
Posts: 66
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Can I believe it? Look at

Can I believe it? Look at latest boinc messages:

12/17/2005 11:29:46 AM||Starting BOINC client version 5.2.13 for windows_intelx86
12/17/2005 11:29:46 AM||libcurl/7.14.0 OpenSSL/0.9.8 zlib/1.2.3
12/17/2005 11:29:46 AM||Data directory: C:\\Program Files\\BOINC
12/17/2005 11:29:46 AM||Processor: 1 AuthenticAMD AMD Athlon(tm) XP 2200+
12/17/2005 11:29:46 AM||Memory: 479.48 MB physical, 1.42 GB virtual
12/17/2005 11:29:46 AM||Disk: 69.24 GB total, 36.46 GB free
12/17/2005 11:29:46 AM|Einstein@Home|Computer ID: 465356; location: home; project prefs: default
12/17/2005 11:29:46 AM||General prefs: from Einstein@Home (last modified 2005-05-30 09:38:31)
12/17/2005 11:29:46 AM||General prefs: no separate prefs for home; using your defaults
12/17/2005 11:29:47 AM||Remote control not allowed; using loopback address
12/17/2005 11:29:47 AM|Einstein@Home|Resuming computation for result l1_0939.0__0939.3_0.1_T06_S4lD_2 using einstein version 479
12/17/2005 11:30:22 AM|Einstein@Home|Started upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0
12/17/2005 11:30:33 AM|Einstein@Home|Finished upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0
12/17/2005 11:30:33 AM|Einstein@Home|Throughput 30 bytes/sec
12/17/2005 11:30:37 AM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
12/17/2005 11:30:37 AM|Einstein@Home|Reason: To report results
12/17/2005 11:30:37 AM|Einstein@Home|Reporting 2 results
12/17/2005 11:30:52 AM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded

Is it working? Can't remember what it used to look like. Hovering Boinc systray icon now shows %progress. I will believe its fixed until further notice!

This reminds me-years ago (80's, had a commodore64), I had a book called Devils Data Processing Dictionary. It defined "intermittent fault" as one occuring only before or after an attempt to find its cause.

How long should I wait befor uninstalling that bewildering Ethereal? (it makes me amazed the internet works at all)


"You have confused the true with the real."

Walt Gribben
Walt Gribben
Joined: 20 Feb 05
Posts: 219
Credit: 1645393
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Yes, its working. The

Yes, its working.

The message

12/17/2005 11:30:52 AM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded

says BOINC received a reply from the scheduler and parsed it properly.

And before that you have:

12/17/2005 11:30:22 AM|Einstein@Home|Started upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0
12/17/2005 11:30:33 AM|Einstein@Home|Finished upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0

Says the file was uploaded successfully (thats the "Finished" part).

Why uninstall Ethereal? If you start having problems again its there to run.

[EDIT]
The "export" I was talking about is when you right-click one of the trace records (HTTP request to Einstein) and click "follow TCP stream" you'll get a pop-up window with that connection nicely decoded for you. At least the data that gets sent between your PC and the server. Thats just regular ASCII, it can be saved to a file.

If you want to save the trace, save it as trace data - the raw data as it was captured. That should be the default, "libpcap (tpcdump, Ethereal, etc.)". Then you use can run Ethereal later to analyze it, or send it to someone and they can analyze it with another copy of Ethereal. (It the "save" or "save as" items in the "file" menu).

I've never found "export" useful, except for what you were doing. You can't go back and get the additional detail from each packet. And if you expand the packets when exporting (one of the options you can select) you get an incredible amount of output.

Walt

Brad Lund
Brad Lund
Joined: 30 May 05
Posts: 66
Credit: 16176
RAC: 0

RE: Yes, its working.

Message 20640 in response to message 20639

Quote:

Yes, its working.

The message

12/17/2005 11:30:52 AM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi succeeded

says BOINC received a reply from the scheduler and parsed it properly.

And before that you have:

12/17/2005 11:30:22 AM|Einstein@Home|Started upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0
12/17/2005 11:30:33 AM|Einstein@Home|Finished upload of l1_0110.0__0110.0_0.1_T01_S4lD_3_0

Says the file was uploaded successfully (thats the "Finished" part).

Why uninstall Ethereal? If you start having problems again its there to run.

Walt

You're right about Ethereal Walt- was sort of joking. Maybe if I haul it out and play with it now and then I'll come to understand some of it.


"You have confused the true with the real."

Brad Lund
Brad Lund
Joined: 30 May 05
Posts: 66
Credit: 16176
RAC: 0

Well, it was nice while it

Well, it was nice while it lasted (about 6hrs+). Finished upload, and then:

12/17/2005 6:04:01 PM|Einstein@Home|Requesting 5 seconds of new work
12/17/2005 6:04:06 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi failed with a return value of 500
12/17/2005 6:04:06 PM|Einstein@Home|No schedulers responded
12/17/2005 6:05:06 PM|Einstein@Home|Sending scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi
12/17/2005 6:05:06 PM|Einstein@Home|Reason: To fetch work
12/17/2005 6:05:06 PM|Einstein@Home|Requesting 170 seconds of new work
12/17/2005 6:05:11 PM|Einstein@Home|Scheduler request to http://einstein.phys.uwm.edu/EinsteinAtHome_cgi/cgi failed with a return value of 500
12/17/2005 6:05:11 PM|Einstein@Home|No schedulers responded


"You have confused the true with the real."

Michael Karlinsky
Michael Karlinsky
Joined: 22 Jan 05
Posts: 888
Credit: 23502182
RAC: 0

Hi. Congratulations to

Hi.

Congratulations to getting your upload through. Was right on time;
dealine was looming. I have no idea really whats going on on your
computer. Did you change something right before and after
it was working? Everything what might seem insignificant to you?

Back to Ethereal for a last time.

Quote:

There are several file/export options-is plain text the one I should choose?

You should export as plain text. I REALLY need the content of HTTP traffic.
Otherwise it is really hard to make educated guesses.

One step back. Some things you might try. (Read this thread again, and nothing
was suggested before.)

1) If you get error 500 on scheduler requests:
- open command line and do "nslookup einstein.phys.uwm.edu"
- second command you should try "ping 129.89.61.70"

2) If the error happens during ul/dl. Look for your ul/dl server in
shed_reply.xml located in your BOINC directory. Repeat the given commands.
- "nslookup " -> note the
- "ping

Have you problems accessing other websites occasionally? The above should
make sure you have no DNS resolution problem.

3) Can you try a different ISP temporarily? Preferrably non DSL; ISDN or modem maybe?

4) I am not familiar with DSL (damn OPAL). Can you reduce the ul/dl speed or
activate/deactivate compression/error correction? Someone else needs to
take over here.

This should make sure the data is not corrupted on the way.

Quote:

Just off the wall- what about WinXP remote assistance? Someone on your side could operate my computer. Seems drastic, and I'm sure that in following security advice I've disabled everything to do with it. More fumbling around to make it work!

OK, windows users stand up!

Michael

Brad Lund
Brad Lund
Joined: 30 May 05
Posts: 66
Credit: 16176
RAC: 0

Have not had time to do much.

Have not had time to do much. As far as I know nothing was changed before successful transaction. Nothing unusual in event viewer.

Here is ping result:

Pinging 129.89.61.70 with 32 bytes of data:

Reply from 129.89.61.70: bytes=32 time=3906ms TTL=50
Reply from 129.89.61.70: bytes=32 time=150ms TTL=50
Reply from 129.89.61.70: bytes=32 time=142ms TTL=50
Reply from 129.89.61.70: bytes=32 time=138ms TTL=50

Ping statistics for 129.89.61.70:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 138ms, Maximum = 3906ms, Average = 1084ms

Just browsing I find in stdoutgui.txt:

:17:58 PM: Error: Failed to get ISP names: 711 - a configuration error on this computer is preventing this connection. For further assistance, click More Info or search Help and Support Center for this error number.
5:34:06 PM: Error: Failed to get ISP names: 711 - a configuration error on this computer is preventing this connection. For further assistance, click More Info or search Help and Support Center for this error number.
5:34:16 PM: Error: Failed to get ISP names: 711 - a configuration error on this computer is preventing this connection. For further assistance, click More Info or search Help and Support Center for this error number.
send: -1
send: -1
send: -1
8:44:13 PM: Error: Failed to get ISP names: 711 - a configuration error on this computer is preventing this connection. For further assistance, click More Info or search Help and Support Center for this error number.
3:26:20 PM: Error: Failed to get ISP names: 711 - a configuration error on this computer is preventing this connection. For further assistance, click More Info or search Help and Support Center for this error number.
send: -1
send: -1

Will check out error 711 when time allows.

Can't see ul/dl server in sched_reply.xml.

no alternate isp. Will have to learn (where?) about reduce speed on my cable. It reduces itself from time to time.


"You have confused the true with the real."

Mike Hewson
Mike Hewson
Moderator
Joined: 1 Dec 05
Posts: 6591
Credit: 321092130
RAC: 414460

RE: Have not had time to do

Message 20644 in response to message 20643

Quote:
Have not had time to do much. ..... Will check out error 711 when time allows.

Aaah! You're running Microsoft Windows XP Home Edition, Service Pack 2, (05.01.2600.00). Well I've checked out mine, in Help and Support Center, yielding ( Full-Text Search Matches ):

711 - The Remote Access Service Manager could not start. Additional information is provided in the event log.

and a Microsoft Knowledge Base "You recieve an 'Error 711: Cannot load Remote Access Service Connection Manager' error message when you create a network connection" ( as Q330163 ), which gives a step by step resolution:

SYMPTOMS
When you try to create a new network connection, you may receive the following error message:
Error 711: Cannot load Remote Access Service Connection Manager.

The Routing and Remote Access service terminated with service-specific error 711 (0x2C7)
Incoming Connections depend on the Routing and Remote Access service which was unable to start. For more information, check the system event log.
You may also be unable to install network adapters.
CAUSE
This issue may occur if the following services are disabled: • Telephony
• Remote Access Connection Manager
• Remote Access Auto Connection Manager

RESOLUTION
To resolve this issue, enable the disabled services, and then start the services: 1. Click Start, right-click My Computer, and then click Manage.
2. Double-click Services and Applications, and then double-click Services.
3. Right-click Telephony, and then click Properties.
4. On the General tab, click Manual next to Startup type.
5. On the General tab, click Start under Service status, and then click OK.
6. Repeat steps 3 - 5 for the Remote Access Connection Manager service and for the Remote Access Auto Connection Manager service.

Try that, let us know how you go.

Cheers, Mike.

( edit ) We're not going to have much joy with any WinXP remote assistance until this is fixed! :-(

( edit ) Sigh .... in which case, of course, we wouldn't then need to use remote assistance!

I have made this letter longer than usual because I lack the time to make it shorter ...

... and my other CPU is a Ryzen 5950X :-) Blaise Pascal

Bruce Allen
Bruce Allen
Moderator
Joined: 15 Oct 04
Posts: 1119
Credit: 172127663
RAC: 0

Brad (and others!) I just

Brad (and others!)

I just wanted to say that I'm impressed by your dedication and committment. I think you're close to getting to the bottom of these problems. I'm rooting for you -- hang in there!!

Bruce

Director, Einstein@Home

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